Kavita S.

Kavita S. has a work history spanning 14 years, starting in 2008 at American Express Bank Limited, where they were the Lead CCP, managing the activities of Corporate and Consumer Operations. During their time there, they accomplished customer service objectives by recruiting, selecting, orienting, training, and disciplining employees, communicating job expectations, planning, monitoring, appraising, and reviewing job contributions, planning and reviewing compensation actions, enforcing policies and procedures. Kavita also worked at American Express for 6 years as the Lead CCP in Customer Care. In 2017, they began working at SOTC Travel Service Pvt Ltd as their Senior Manager, overseeing Delinquency Management, Credit control, and Collection. In 2021, they moved on to TerraPay as an Assistant Manager, where they stayed until July 2022. Currently, they are the Customer Success Operations Manager Global at Volopay, a position they started in November 2022.

Kavita S. completed their Bachelor of Commerce degree at Delhi University, although the exact dates of their attendance are unknown. Between 2005 and 2008, they pursued a Master's degree in Accounting and Business/Management at Himachal Pradesh University.