Erin Hell

Director of Customer Operations at Volpara Health

Erin Hell has a diverse work experience spanning multiple companies and roles. Most recently, they have been working at Volpara Health since 2020, initially as the Head of Customer Operations and currently as the Director of Customer Operations. Prior to that, Erin held various positions at Mammography Reporting System. Erin started in 2004 as an Assistant Support Manager, responsible for providing excellent customer service and resolving software issues. Erin then transitioned to the role of Technical Support Manager in 2013, where they managed support teams and coordinated projects. In addition, Erin also held the position of Program Manager from 2010 to 2014, overseeing multiple projects and communicating project status to upper management. Before their time at Mammography Reporting Systems, Erin worked at Kelly Services as a Usability Coordinator, conducting interviews and creating questionnaires for research studies. Overall, Erin's experience showcases their strong background in customer operations, technical support, project management, and usability coordination.

Erin Hell attended Bellevue College in 2012-2013, where they studied Project Management. Erin did not obtain a degree during their time at Bellevue College. Additionally, Erin has a certification in Project Management from Bellevue College, although the specific month and year of obtaining the certification is unknown. It is also worth noting that Erin has additional education or certifications from SmartPath, although the details of these are not provided.

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Timeline

  • Director of Customer Operations

    June, 2023 - present

  • Head of Customer Operations

    November, 2020