Yvonne Ariëns - Gelissen

Yvonne Ariëns - Gelissen is an experienced Applicatiebeheerder at Volta NXT since February 2019, focusing on project management, process improvement, and functional design. Yvonne has led significant projects including the transition of Ultimo to TopDesk and the implementation of Genesys Cloud. Previously, Yvonne served in various roles at Teleperformance Benelux, including Client Support and EMEA Sales Coach, where responsibilities included KPI improvement, team coaching, and process analysis. Yvonne's early career involved teaching music and German at VMBO high schools. Educational background includes a Bachelor's degree in Music in Education from Zuyd University of Applied Sciences and additional professional training in management.