Volunteer Behavioral Health Care System
Amanda Perez Hayes currently serves as the Vice President of Operations for Urgent Care Services at Volunteer Behavioral Health since January 2025 and also operates as a Business Owner at Zivel Franchise since March 2024. Previously, Amanda held the positions of Director of Nursing and Manager of Nursing Services in Emergency Psychiatric Services at Mental Health Cooperative from September 2022 to February 2025. Prior experience includes serving as Nurse Manager at Northside Medical Professionals and Emergency Department Nurse Manager at Maury Regional Medical Center. Amanda received a Master’s degree in Nursing Administration from American Sentinel College (2019-2021) and a Bachelor of Science in Nursing from Martin Methodist College (2014-2016).
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Volunteer Behavioral Health Care System
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Volunteer Behavioral Health provides behavioral health care services from 58 service locations covering 31 counties and 11,192 square miles in Tennessee. First Time Appointment Line: 1-877-567-6051- Crisis Services: 1-800-704-2651. Our Mission is to serve individuals, families and communities through prevention, treatment and recovery services, ensuring that help today leads to a better tomorrow. Volunteer offers outpatient services to adults, children, and families. Services include: individual, family, marital and group therapy; evaluations and assessments; crisis response and respite; specialized programs for children and families; services for the severally/persistently mentally ill; physician/psychiatric medication management; alcohol and drug abuse treatment and prevention/education; Employee Assistance Programs and Behavioral Wellness Seminars. Volunteer operates two of the three Crisis Stabilization Units and Walk-In Clinics for behavioral health issues in the State of Tennessee. One is located in Cookeville and the other in Chattanooga.