Denise Hicks Francis

Denise Hicks Francis is an accomplished administrative professional with extensive experience in various roles within financial services. Currently serving as an Administrative Assistant at Volunteers of America-Greater New York since June 2018, Denise previously held positions at Bessemer Trust as an Executive Assistant and at U.S. Trust, Bank of America PWM as a Family Office Analyst and Estate Settlement Assistant. With a strong focus on client communication, financial reporting, and project collaboration, Denise has honed skills in managing executive calendars, preparing meeting materials, and overseeing sensitive information. Denise earned a Bachelor of Business Administration cum laude from Metropolitan College of New York and is a candidate for a Master's degree in Religious Education from Community Bible Institute & Seminary.