Alejandra Meza Z

Alejandra Meza Z is a skilled customer experience analyst with extensive experience in customer service and client relations. Currently at Volvo Chile since May 2022, Alejandra oversees client experience initiatives, having previously worked at Telefónica as a Gestor Calibra, where responsibilities included coordination of customer voice studies and commercial calibrations. Experience includes roles at Electricidad Guzman S.A. focusing on client management and campaign support, as well as a history with various companies such as Optica Plus Chile, Entel, Thomson Reuters, and Mall Plaza, where Alejandra played key roles in customer service, project coordination, and marketing strategy. Educational qualifications include a Diploma in Strategic Marketing and Customer Profitability from Universidad de Chile and a degree in Public Relations and Marketing from Duoc UC.