MC

Marcela Calsavara

Customer Experience Manager at Volvo Trucks North America

Marcela Calsavara serves as the Customer Experience Manager at Volvo Trucks North America, where responsibilities include managing customer experience programs across various organizations for Volvo and Mack Trucks. Prior roles encompass positions such as Market Intelligence Manager, focusing on market research and customer experience initiatives, and Purchasing Logistics Logistic Buyer, with a strong emphasis on global sourcing strategies and supply chain management. Previous experience includes roles at Qorvo, Inc. as a Chemical Buyer, Jowat Adhesives as an Export Coordinator, and La Violetera as an Import Purchasing Supervisor. Marcela Calsavara holds a Bachelor's Degree in Business Administration from Universidade Positivo and a Master's Degree in International Business from Pontifícia Universidade Católica do Paraná. Additionally, language proficiency in English was developed at Guilford Technical Community College.

Location

Greensboro, United States

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Volvo Trucks North America

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Volvo Trucks North America represents the United States, Canada, and Mexico operation of Volvo Trucks, the second-largest heavy-duty truck and engine manufacturers in the world. Headquartered in Greensboro, North Carolina, Volvo Trucks first entered the North American market in 1959 and established itself as an integral part of the United States truck market in the mid-1970s through Volvo of America Corp. Since that time, Volvo Trucks North America (VTNA) has brought innovations to the trucking industry guided by the company’s three core values: Quality, Safety, and Environmental Care. Today, we are a market leader on the forefront of electromobility, automation, and connectivity. Volvo Trucks takes great pride in what we have built in North America and value the role our customers play in moving our economy forward. The Volvo VNR, VNL, VNX, VHD, and VAH trucks are all assembled in the U.S. at our New River Valley Plant in Dublin, Virginia, while our engines are assembled in Hagerstown, Maryland. We have a deep understanding of what our customers need – and will need in the future. Our brand is constantly moving forward.


Employees

10,000+

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