Pia Johansson

Pia Johansson has extensive experience in customer care and operations, particularly within the automotive industry. Currently serving as Head of Operations Nordic Customer Care at Volvo Cars, Pia has held various leadership roles at Volvo Car Corporation, including Head of Volvo Cars Consumer Relations Nordic Hub & Central, and Senior Manager Customer Care Center. Previous positions include managerial roles at Volvia and a leadership position in the finance department at If P&C Insurance. Pia's educational background includes military training as a Furir (Stabsbefäl) from Svenska Armen and a specialized security management education focusing on corporate safety.