Ethan Mallett is an experienced professional with a background in customer service and retention. Currently employed as a Retention Specialist at Vonage since August 2024, Ethan previously worked at Louisiana Federal Credit Union from September 2022 to August 2024, holding roles as a Contact Center Agent and Member Service Representative II. Additionally, Ethan gained early experience as a Summer Intern at WHITESKY COMMUNICATIONS in 2020. Ethan earned a Bachelor's degree in Finance from The University of Alabama, completing studies there from 2017 to 2021.
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Vonage
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Vonage is a publicly-held Internet telephony service provider, providing business and residential telecommunication services based on voice over Internet Protocol.