Joon Choi

Joon Choi is an experienced Customer Success Manager currently employed at Vonage Business since June 2016, where responsibilities include managing multiple accounts, collaborating with pre-sales engineering, and conducting business review meetings to enhance client relationships. Previous roles at Vonage include Customer Success Manager and Client Services Advisor, emphasizing client education and support in VoIP telephony and cloud services. Prior to Vonage, Joon worked at Carahsoft from November 2011 to June 2016 as a Senior Adobe Account Manager, overseeing sales in the east coast Commercial territory for Adobe Systems Inc. and focusing on account management. Joon holds a Bachelor of Science in Marketing from Virginia Commonwealth University and a Bachelor of Business Administration in Marketing from Virginia Commonwealth University, as well as education from West Virginia University.