Vonage
Nicki Rough is a seasoned professional with extensive experience in business operations and product management. Currently serving as a Senior Business Operations Specialist at Vonage since September 2025, Nicki focuses on improving operations, insights, and team scalability within the Engineering organization. Previously, in various leadership roles at NextGear Capital from September 2016 to September 2025, Nicki excelled in managing Salesforce upgrades, leading product management teams, and directing disaster recovery efforts. Additional experience includes operational management at TeleVox Healthcare, project coordination at Samsung Electronics America, and owning a photography business. Nicki holds an MBA and a Bachelor of Science in Acoustical Engineering from Purdue University.
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