Ana Ribeiro

Ana Ribeiro is an experienced professional in customer success and sales management, currently serving as a Customer Success Manager at VORTAL Connecting Business since February 2024. Prior experience includes a role as Lost and Found Attendant at Groundforce Portugal, where Ana contributed to a 20% decrease in lost item reports and achieved a customer satisfaction rating of 95%. As a Business Development Manager at Carlton International Portugal, Ana drove over €3 million in sales and increased agency revenue by 12%. Prior roles at Swatch Ltd. and Schweppes International Limited involved strategic sales growth and customer service excellence, while early experience as a Sales Professional and Salesperson demonstrated a consistent track record of exceeding sales targets and fostering client relationships. Ana holds a Licentiate degree in Advertising and Marketing from Escola Superior de Comunicação Social.