Jeevanjot Kaur

Jeevanjot Kaur began their work experience in 2018 as a General Manager at Lakme Salon, where they focused on customer satisfaction, achieved organizational targets, and managed inventory and bookkeeping. In 2019, they worked as a Production Associate at Aristo, handling the packaging and labeling department, reviewing orders, and gathering customer feedback. Later that year, they joined Gexel Telecom as a Technical Support Representative, proposing solutions to technical problems, utilizing resources to find solutions for customers, and handling customer inquiries. In 2020, they became a Managing Market Partner at MONAT Global. In this role, they managed partnerships, and their tenure ran until 2021. Also in 2020, they worked as a User Support Technician at VOSKER, providing technical support to users and managing employee training. In 2021, they took on the role of Content Moderator at Concentrix, and also worked as an Administrative Assistant at Je Travail, where they compiled data, recorded meeting minutes, and scheduled appointments. Currently, they hold the position of Quality Assurance Specialist at VOSKER, where they develop and manages agents, monitors service quality, and addresses performance issues.

Jeevanjot Kaur pursued their education from 2019 to 2022 at Herzing College, where they earned a Diploma in Business Marketing and Sales. In addition to their college degree, they obtained certifications such as "Outlook Essential Training (Microsoft 365)" from LinkedIn in May 2023 and "Delf" from the Ministère de l'Éducation nationale in January 2019.