Md Foysal Ahmed

Investigation and Product Support Technician at VOSKER

Md Foysal Ahmed has a diverse range of work experience. Md Foysal started their career at Arc Bangladesh Ltd. as a Trainee Engineer, where they gained practical knowledge in designing and applying new system processes. Md Foysal later worked as an Assistant Engineer at the same company, contributing to projects related to the distribution network system and rural electrification program in Bangladesh.

Md Foysal Ahmed then joined the Bangladeshi Graduate Student Association at Concordia University as President, where they demonstrated strong leadership skills by monitoring budgets, organizing events, and managing relationships within the organization.

Md Foysal also served as the Vice-President of Academic and Advocacy Affairs at the Graduate Students' Association, representing and advocating for the concerns of the association's members. Md Foysal played a crucial role in gathering student feedback on academic conditions and communicating it to the appropriate university bodies.

Most recently, Md Foysal Ahmed worked at Vosker, where they held various roles. Md Foysal started as a Technical Support Agent, providing customer assistance and troubleshooting technical issues. Md Foysal then became the SPYPOINT Technical Investigation and Product Support (TIPS) Coordinator, responsible for creating and organizing knowledge base articles and validating changes in troubleshooting materials. Later, they worked as a Technical Investigation and Product Support Investigator, where they utilized their investigative skills to solve product-related issues. Currently, they hold the position of Investigation and Product Support Technician at the company.

Md Foysal Ahmed completed their Bachelor's degree in Electrical and Electronic Engineering from American International University-Bangladesh, having attended from 2014 to 2018. Following this, they pursued a Master of Engineering degree in Electrical and Computer Engineering at Concordia University from 2019 to 2021.

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Timeline

  • Investigation and Product Support Technician

    December, 2021 - present

  • Technical Investigation and Product Support Investigator

    October, 2021

  • SPYPOINT Technical Investigation and Product Support (TIPS) Coordinator

    May, 2021

  • Technical Support Agent

    July, 2020