Pierre Bell

Workforce Management Analyst at VOSKER

Pierre Bell has had a diverse work experience spanning multiple companies. Pierre recently worked as a Workforce Management Analyst at Vosker starting in August 2020. Prior to this, they worked at Gexel Telecom as an Operations Manager from August 2019 to August 2020, overseeing all aspects of a customer service/tech support campaign. Pierre also held the role of Senior Team Manager from July 2018 to August 2019 at Gexel Telecom.

Before joining Gexel Telecom, Pierre worked at Sears Canada where they held various positions. Pierre was a National Quality Manager from March 2015 to October 2017, responsible for quality auditing and running calibration sessions. Pierre also served as an Acting Process Trainer from November 2013 to October 2017, assisting in labor transfer and training agents at an outsource partner's global delivery center. Additionally, they worked as a Quality Analyst from July 2014 to March 2015, reviewing quality from outsource partners.

During their tenure at Sears Canada, Pierre also held the position of Team Leader from September 2012 to June 2014, and they briefly served as a Direct Sales Manager - Mentorship in early 2014, providing support to associates and team leaders during a work leave. Pierre started their career at Sears Canada as a Direct Sales Agent from May 2010 to May 2012, and they also worked as a Performance Coach - Gift Registry from May 2012 to August 2012.

Overall, Pierre Bell has gained extensive experience in workforce management, operations management, customer service, training, and quality assurance throughout their career.

Pierre Bell completed their education in a chronological order. Pierre first attended Laval Liberty from 2004 to 2006, although no specific degree or field of study is mentioned for this period. Following that, they attended Vanier College from 2006 to 2008, where they obtained a DEC in Pure and Applied Science. Afterward, they enrolled at Concordia University from 2008 to 2012, earning a Bachelor of Science (BSc) degree with a specialization in pure computational physics.

In addition to their formal education, Pierre obtained certifications during their career. In February 2012, they received a certification in Laser Safety from Concordia University Health & Safety. In June 2023, they acquired a certification in Excel PivotTable Quick Tips from LinkedIn.

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