Rachid Serghini

Senior Manager, Customer Relationship Center (Canada & offshore) at VOSKER

Rachid Serghini has extensive work experience in various roles within the banking industry. Rachid is currently working as the Senior Manager in the Customer Relationship Center for Vosker since October 2020. Prior to this, they worked at the National Bank of Canada for a decade, starting in 2010. During their time there, they held several senior management positions, including Senior Manager of Customer Service and Customer Contact Center, Senior Manager of Customer Loyalty and Virtual Advisory Service, Branch Manager, Section Manager of Virtual Advisory Service, Section Manager of Financing and Investment Solutions, and Section Manager of Mastercard Transaction Solutions. Before joining the National Bank of Canada, Rachid worked as an Investment Dealer at National Bank Direct Brokerage from 2007 to 2010. Rachid began their career as a Senior Customer Service Representative at the National Bank of Canada in 2005. Prior to entering the banking industry, Rachid worked as a Pharmaceutical Representative at BOTTU from 1998 to 2004.

Rachid Serghini completed a Bachelor of Science (B.Sc.) degree from an unnamed institution between 1993 and 1996. In addition to their degree, they obtained several certifications from the Canadian Securities Institute (CSI) including the Branch Compliance Officer's Course (BCO), Canadian Securities Course (CSC), Conduct & Practices Handbook Course (CPH), Investment Funds in Canada (IFC), and Options Licensing Courses (OPSC). The specific years and months when they obtained these certifications are not provided.

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