Madeleine du Plessis

Madeleine du Plessis is an experienced Service Delivery Manager at Vox Telecom since May 2012, specializing in building relationships with business partners and ensuring their service needs are met. Previous roles at Vox Telecom include Channel Administrator and Indirect Channel Administrator, focusing on sales support, ticket request management, and reseller training. Madeleine also served as a Business Partner Manager at North American Midway Entertainment, where responsibilities included guest services. Educational pursuits encompass a diploma in Civil Engineering from Unisa and a qualification in Contact Centre Operations at NQF level 4 from Ifundi, along with obtaining a Grade 12 certificate from H/S Erasmus.