Testing Agent - Guatemala City

About VOX

VOX is a visionary company led by a single founder, currently leading the way in flashcall and telecom carrier services, transforming the way businesses communicate, authenticate, and connect. As a hyper-growth company, VOX achieved over 50% YoY revenue growth last year and is aiming to reach $100M+ revenue this year. With a capitalization of $70M, VOX is seeking a large round of funding of over $100M in the coming year to accelerate its expansion.

VOX's cutting-edge technology and dedicated customer service team ensure that telcos and enterprises maintain secure, fast, and reliable connections while protecting their networks. VOX's promise of a hassle-free experience and superior customer support enables telcos and enterprises to focus on success.

Joining VOX offers the opportunity to work with the industry's leading technologies and help them stay ahead and continue to innovate with a comprehensive suite of flashcall and telecom carrier services. VOX is highly committed to providing its employees with a dynamic, forward-thinking work environment, competitive compensation and benefits, vacation and time-off packages, and stock options. This is a once-in-a-lifetime opportunity for highly ambitious individuals, as VOX plans to expand its solutions portfolio and go public in the next 3-4 years. 

Join the team and help shape the future of the telecom industry!

Responsibilities:

• Execute SMS & Voice Penetration test plans and scenarios to identify and monitor A2P leakage on a mobile network.

• Detect illegal ways of SMS and voice traffic termination.

• Detecting content manipulation through testing and escalating for blocking.

• Research subscriber behavior to understand how A2P traffic is delivered to the operator’s subscribers from all the major OTTs.

• Keep a record of top OTTs and their authentication methods.

• Prepare the reporting documentation on the conducted testing.

• Develop and apply testing processes for new and existing products to meet internal and external requirements.

• Analyze results to measure the efficiency of installed filtering solutions.

• Work closely with the Monetization team members to implement the testing strategy.

• Be part of the continuous delivery process and determine whether the results should be escalated or not.

• Bring new automation ideas, and help implement, maintain, and run them.

• Stay up to date with new testing tools and test strategies.

Required skills:

• English (minimum level required - A2).
• Advanced level knowledge of MS Excel and reporting tools.
• Basic knowledge of creating user accounts on social media applications.
• Availability to work on holidays or weekends based on a predefined schedule that will allow days off during the week.
• Previous experience and knowledge of the telecom industry is a plus, especially in the area of SMS Messaging (A2P).

Join the team and help shape the future of the telecom industry!

We collect and process your personal data solely for recruitment purposes. Your data will be handled with the utmost care and in compliance with applicable data protection laws. For a detailed understanding of your rights, please refer to the Privacy Notice Regarding The Processing Of Personal Data In The Recruitment Process, available on our website here.