Voxy
Luíza Giordani is an accomplished Customer Success Manager with extensive experience in client management across multiple sectors. Currently at Voxy since October 2022, Luíza leverages a strong foundation in personalized language instruction for global clients. Prior roles include managing high-touch client portfolios at unico IDTech, where Luíza achieved a 203% increase in portfolio NPS and received recognition as the best CSM in 2021. At HRS Group, Luíza progressed from Inside Sales Agent to Team Leader, focusing on cost reduction, strategic consulting, and customer relationship management. Academic credentials include a Master's in Business Administration with a specialization in Project Management from USP, complemented by a Bachelor’s degree in Tourism and additional specialization in Commercial Management from FGV.
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Voxy
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Voxy is an innovative and flexible digital English language learning solution that has been used successfully by over four million learners and hundreds of corporate clients around the world. Our AI-driven platform allows each learner to follow a personalized course designed to help them reach their personal and professional goals in one-third of the time of traditional courses. Voxy's 20k+ adaptive lessons can be accessed both on the web and on any mobile device, and are accompanied by certified teachers that offer round-the-clock remote live instruction. Their engaging learning experience platform includes the essential tools necessary for effective, impactful language learning that prepares learners for real world success. Backed by leading investors in education and technology, Voxy is headquartered in New York City and has offices in São Paulo, Mexico City, and Singapore.