Erick Pedra

Erick Pedra is an experienced professional in the field of management, currently serving as a Call Center Delivery Manager at Voya Financial since January 2019. Prior to this role, Erick held the position of Voice Services Manager at The Hartford from August 2006 to January 2019. Erick holds a Bachelor of Science (B.S.) degree in Management Information Systems from the University of Connecticut, where studies were completed between 1998 and 2002. Education was initiated at Northwest Catholic High School, completing studies from 1994 to 1998.