Voya Financial
Michael Dumlao

Michael Dumlao

Customer Experience Director at Voya Financial

About

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Org chart

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Manager

Jessica Saperstein

Chief Customer Experience Officer

Peers

Holly Caldwell

Vice President, Digital Customer Solutions

Sean Cameron

Svp, Leader Emerging Markets Client Relations & Customer Experience Strategy

Yuliya Alt

CX Director

Reports

Paul Bennett

Wealth Solutions Contact Center Manager

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Timeline

Customer Experience Director
March, 2020 - present
Lead Experience Designer
November, 2016
Senior Experience Designer
April, 2015