Yuliya Alt

Yuliya Alt has a wealth of experience in the field of user experience (UX) and customer experience (CX) design, working with companies such as Voya Financial and Travelers. In their current role as CX Director at Voya Financial, Yuliya leads the experience design usability team to ensure the delivery of high-quality research, design, and usability testing. Prior to this, Yuliya held various titles at Travelers, including UX Director, UX Manager, and UX Consultant/Senior Consultant, where Yuliya focused on aligning usability practices, strategy development, and knowledge expansion within the organization. Additionally, Yuliya has experience as a Business/Quality Assurance Consultant, emphasizing the importance of usability expertise growth.