Alex Garcia Melendez

Alex Garcia Melendez is a skilled professional with extensive experience in technical support and team management. Currently serving as the Responsable del equipo de soporte técnico at VOZ.COM since October 2020, Alex oversees the technical support department and manages the team. Previous roles include Técnico de soporte, providing assistance to clients on virtual PBXs, SIP trunks, cloud contact centers, and mobile telephony, as well as offering support in both Spanish and English. Alex's career began as a Becario de soporte técnico, assisting with VoIP solutions. Prior to VOZ.COM, Alex worked as a Camarero at Hamburguesa Nostra. Academic credentials include a Ciclo Formativo de Grado Superior in Administración de sistemas informáticos en red and a Ciclo Formativo de Grado Medio in Sistemas microinformáticos y redes, both from CFP JUAN XXIII, along with completion of Educación Secundaria Obligatoria at Colegio La Inmaculada Alcorcón.