Jeffrey Valle

Customer Support Center Representative at VPLS

Jeffrey Valle is currently a Customer Support Center Representative at VPLS. Jeffrey previously worked as a Security Operations Center Analyst at VPLS from July 2021 to August 2022. During their time as an analyst, they were responsible for responding to security events, conducting investigations, and providing mitigation recommendations. Jeffrey also led the department in creating cyber security playbooks and decision trees. Additionally, they managed and troubleshot various tools such as the SIEM, Network Analyzer, EDR, and Next Generation Firewalls. Jeffrey has also performed monthly and quarterly firewall reviews for customers.

Jeffrey Valle received their Bachelor’s Degree in Cyber Security from California State University-San Bernardino. Jeffrey also holds an Associates of Science in Business Administration from San Bernardino Valley College, as well as an Associates of Science in Business Administration and an Associates of Arts in Liberal Arts from San Bernardino Valley Community College. In addition, Jeffrey Valle has a High School Diploma in General Studies from Fontana High School. Jeffrey is also certified by the CNSS (Committee on National Security Systems) in CNSS 4011 - Information Security Professionals and CNSS 4012 - Senior System Manager, and they have (ISC)² certification in Certified Information Systems Security Professional (CISSP). Finally, they have CompTIA certification in CompTIA Network+ ce.


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VPLS

VPLS has the expertise and global reach for all your cloud, colocation, hosting, backup and disaster recovery needs. Our carrier-neutral data centers are HIPAA, IDS, ISAE, SSAE, SOC2 and PCI DSS compliant offering full-stack IT expertise including network, hosting, cloud, bare-metal, security and managed services to support mission-criticalapplication infrastructure. VPLS has a global network backbone with over 200 Gbps of transit capacity, making VPLS the ideal on-ramp to the internet and public clouds like Amazon, Azure, Google and Oracle. VPLS’s Network and Security Operations Centers in Orange, CA and Bangkok, Thailand provide 24×7 managed service support offering help desk, managed server, managed security, managed switch, and managed wireless services to over 7,000 customers globally.