Customer Support
About
The Customer Support team at VPLS provides end-to-end assistance for clients utilizing our cloud, colocation, hosting, backup, and disaster recovery services. This team is responsible for resolving technical issues, offering product guidance, and ensuring customer satisfaction through prompt and effective support. Operating around the clock from locations in Orange, CA, and Bangkok, Thailand, the team handles a variety of managed services including help desk support, managed server, managed security, and network troubleshooting for over 7,000 global customers.