Mike Palmer

Mike Palmer has a diverse work experience spanning over several roles and companies. Mike most recently worked at Vertex Professional Services as a Lead Learning Solutions Architect, starting in April 2022. Prior to that, they held the role of Learning Solutions Architect at the same company from May 2021 to April 2022.

Before joining Vertex, Mike worked at Sainsbury's for a significant period of time. Mike started as an L&D Manager focused on Labour Systems Implementation in January 2014 and transitioned to the role of L&D Manager for Telecoms in July 2017. In these roles, they developed training programs, provided coaching, and managed knowledge tools and resources to support managers and enhance colleagues' skills and knowledge.

Earlier in their career, Mike worked at WDS, a Xerox company, as a Knowledge Delivery Manager for Europe from April 1997 to January 2014. Mike'sresponsibilities included resource planning, quality control, and the creation of instructional knowledge and learning interventions for customer care agents.

Mike also briefly worked at Hugh Symons in 1996 as a Corporate Telesales representative.

Overall, Mike Palmer has a strong background in learning and development, with expertise in designing training programs, providing coaching, and managing knowledge resources.

Mike Palmer attended Bournemouth School from 1985 to 1987, but did not obtain a degree or specialize in any specific field of study during this time.