Susan Pfeifer

Partner, Head Of Client Delivery at VSA Partners

Susan Pfeifer has a diverse work experience spanning multiple roles and companies. Susan has a strong background in project management and client delivery. From 2014 to the present, Susan has been working at VSA Partners, starting as a Senior Project Manager and progressing to become the Partner and Head of Client Delivery. In this role, they are responsible for managing headcount, staffing structure, organizational operating structure, and project and resource management functions.

Prior to VSA Partners, Susan worked at The Food Group from 2008 to 2014 as a Senior Project Manager, where they established systems for project flow and file storage for creative projects and managed major Foodservice clients such as Kraft.

Before that, they were a Production Manager at James Street Associates from 2005 to 2008, overseeing project traffic and production for transportation and logistics clients. Susan also handled end-to-end integrated campaigns, client communications, and new business pitches.

Overall, Susan Pfeifer has a strong background in project management, client delivery, and integrated campaign management across various industries and has consistently advanced in their career.

Susan Pfeifer's education history begins with their enrollment at Ivy Tech Community College from 1999 to 2001, where they pursued a degree in Visual Communications. After completing their studies at Ivy Tech, Susan attended the School of the Art Institute of Chicago from 2002 to 2004, earning a Bachelor of Fine Arts (BFA) with a focus on Graphic Design.

In 2012, Susan furthered their education by pursuing the Certified Associate in Project Management program at the Project Management Institute. Susan successfully completed the program in 2013, obtaining the certification.

In 2017, Susan attended the Scrum Alliance and became a Certified Scrum Master. This certification enhanced their skills and knowledge in the field of Scrum.

It is worth noting that in addition to their educational achievements, Susan has obtained certifications beyond their degrees. Susan became a Certified Scrum Master through the Scrum Alliance in November 2017. Furthermore, they also hold a certification as a Certified Associate of Project Management from the Project Management Institute. The specific details regarding the obtained month and year for the latter certification are not available.

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