Edgars Dzenuška is an accomplished professional with deep expertise in customer service and delivery, currently serving as a board member for multiple Visma Group companies. They have a strong background in applying technology to enhance customer outcomes, leading projects that improve service quality and operational efficiency. Edgars holds a Master’s degree in Business Informatics from Riga Technical University, with a top-graded thesis on training generative AI agents. Their previous roles at Apple included significant achievements in service channel readiness and customer support, and they have consistently driven strategic actions for customer success across various organizations.
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