Daniel Enrique Benavides Oyaga

Daniel Enrique Benavides Oyaga is an accomplished Technical Support Engineer with extensive experience in network design, implementation, and support across various companies. Currently serving as a Level 3 Technical Support Engineer at VTech Dealer IT, Daniel expertly resolves complex networking issues and enhances customer service. Previous roles include Technical Specialist Onsite III at CenturyLink, where Daniel executed critical improvements for Bancolombia's CORE networks, and Infrastructure Lead at Aceros Turia, focusing on cybersecurity and IT project management. Daniel's career began with technical support roles, developing a strong foundation in VPN, Windows Servers, and network troubleshooting. Educational credentials include a degree in Telecommunications Engineering with a specialization in Information Security from Universidad Santo Tomás and certifications in Cisco networking and security.