Vinicius Alves

Vinicius Alves is a seasoned professional with extensive experience in software engineering and account management. Currently, Vinicius holds the position of Senior Field Software Engineer at VTEX since November 2019, having previously served as a Technical Account Manager and in Customer Technical Support. Prior to VTEX, Vinicius worked at Tangoe as a Service Delivery Analyst, providing support for global clients in Brazil and LATAM. Vinicius also contributed to Sumus Informatica e Com. Ltda in various roles, including Coordinator of Service Desk and Coordinator of Operations, where responsibilities included managing teams and improving internal processes. Vinicius possesses a Bootcamp certification in Data Analytics Leadership from Tera and an Associate's degree in Analysis and Systems Development from Universidade Cruzeiro do Sul.