Roberto Cairo is a skilled professional with extensive experience in claims adjudication, marketing consultation, and customer service leadership. Currently serving as a Claims Adjudicator at VIP Universal Medical Insurance Group, Ltd. since February 2024, Roberto previously held multiple roles, including Team Leader for Customer Service at Global Benefits Group and Creative & Marketing Consultant at Sem Casca. With a strong background in managing operations and driving marketing excellence, Roberto has successfully operated an advertising agency and has garnered teaching experience as a professor in advertising and design courses at various universities. Roberto holds a Bachelor's degree in Advertising and Marketing and a postgraduate degree in Strategic Management.