Anne Catherine Perez

Anne Catherine Perez has extensive experience in operations management within the call center industry, currently serving as Associate Director for Operations Support at VXI Global Solutions, LLC since October 2012. Demonstrating a strong ability to streamline processes and improve operational frameworks, Anne has been pivotal in increasing headcount from 500 to 1,500 in just one year and achieving recognition as Most Valuable Partner of the Year. Previous roles include Site Director, where Anne oversaw performance metrics and led significant growth initiatives, and various management positions focused on project execution and quality assurance. With a Bachelor of Commerce in Accounting from the University of Santo Tomas, Anne's successful career is marked by process improvements that consistently drive efficiency and profitability across multiple sites.