Amakeda Ponds

Amakeda Ponds is a seasoned professional with extensive experience in content design and digital user experience. Currently serving as a Content Design Manager at VyStar Credit Union since April 2021, Amakeda has held multiple roles including Principal Digital UX Content Strategist at the same organization. As VP of Customer & Digital Experience at Sports & Entertainment Today, Amakeda has contributed to enhancing customer engagement. Previous positions include Sr. UX Copywriter at Web.com Group, Senior Internal Communications Analyst at Citi, and Senior UX Writer at EverBank. Amakeda's background also includes roles at Critical Mass, Triumph Learning, VIZERGY, and Fleishman-Hillard, showcasing a strong foundation in marketing communications and account management. Amakeda holds a Bachelor’s Degree in Business Administration and Management from Florida Agricultural and Mechanical University, complemented by education at Indiana University Indianapolis, De La Salle Academy, and Edward Waters College.