Ben Johnson currently serves as a Waitrose Cellar Demand Planner & Operations Co-ordinator at Waitrose & Partners, a position held since December 2020, after previously taking on the role of Team Manager for E-commerce & Customer Experience. Prior to this, Ben worked as General Manager of H Café at Harrods for a brief period from July to November 2020, and held various roles at Waitrose & Partners from March 2017 to July 2020, including Assistant Team Manager for Retail & E-Commerce Operations and Food Service, Hospitality & E-commerce. Ben started a career in customer service at Waitrose & Partners, advancing from Team Leader to Customer Service Assistant. Ben completed A-Levels in Business Studies and Geography at The Piggott School from 2011 to 2018.
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