Daniel Lafortune

Daniel Lafortune is an experienced professional in business support systems and ERP management, currently serving as the Business Support Systems Manager at Wajax since September 2014, where Daniel leads a team of nine analysts focused on ERP system support, solution testing, documentation, and process improvement. Prior to this role, Daniel held various positions at Wajax, including Manager of Help Desk and Quality Assurance, and Help Desk Supervisor, where responsibilities included overseeing help desk operations and ERP training. Daniel's earlier experience includes roles as a Business System Analyst proficient in Dynamics AX, and a Help Desk Specialist involved in ERP implementation at Kinecor LP. Daniel's education includes a Bachelor in Business Administration from HEC Montréal and a diploma in Human Science Administration from cégep Bois-de-Boulogne.