Wakaru Oy
Johanna Rakemaa currently serves as the Business Director at Wakaru Oy, overseeing Profit & Loss, resourcing, and service offerings for Wakaru Training and Oppia.fi Learning Ecosystem since May 2022. Prior experience includes a tenure at Visma Finland from February 2014 to May 2022, where Johanna held various leadership roles focused on customer success and service management, emphasizing customer-centric business strategies and operations. Additional roles include client management at Fifth Element, sales and training management at MJK-instituutti, and program development at both YritysAkatemia and HAUS kehittämiskeskus Oy. Academic qualifications include a Master’s in Education from the University of Helsinki, complemented by an Erasmus exchange program in Marketing at Universidad de Málaga. Key achievements encompass the successful reorganization of training offerings with a focus on category management.
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Wakaru Oy
Wakaru is Finland’s leading service and project management company. We provice training, events, consultation and SaaS services in the field of service and project management best practices. We are a staff owned, independent and regionally located organisation. Wakaru is Japanese and means To Understand. Our starting point is to ensure that our Customers receive the full benefits from ICT services. Our Clients make up half of Finland’s top 50 Companies. For all of Wakaru’s Clients ICT services play a significant role in their core business operations. Our clients are the leading ICT service providers, public organisations, large international businesses as well as locally operating small and medium sized companies. The foundation of our operations is formed from the best practices of service management. ITIL®, PRINCE2®, PRINCE2 Agile®, COBIT® and others offer a frame of reference and standards of globally tested and recognised operation models. With the aid of best practices services are managed as core business processes both efficiently and effectively. ITIL®, PRINCE2 Agile® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The SwirlTM is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Wakaru Oy is an Accredited Training Organisation for ITIL®, PRINCE2 Agile® and PRINCE2®.