Wakaru Oy
Laura Hassel is an accomplished marketing professional with extensive experience in strategic marketing and community management. Currently, as Head of Marketing at Wakaru Oy since September 2016, Laura oversees marketing strategies and activities for multiple platforms, including Oppia.fi and Wave Customer Service Network. Previously, Laura held various roles at Wave - Wakaru asiakaspalveluverkosto, where responsibilities included marketing management, event coordination, and online marketing development from 2007 to 2016. Prior experience includes sales and administrative roles at Vehemar Oy, research assistance at Laurea University of Applied Sciences, and early work in customer service at McDonald's Finland. Laura holds a Master's degree in Service Design from Laurea University of Applied Sciences and has completed several specialized education programs in service design and business management.
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Wakaru Oy
Wakaru is Finland’s leading service and project management company. We provice training, events, consultation and SaaS services in the field of service and project management best practices. We are a staff owned, independent and regionally located organisation. Wakaru is Japanese and means To Understand. Our starting point is to ensure that our Customers receive the full benefits from ICT services. Our Clients make up half of Finland’s top 50 Companies. For all of Wakaru’s Clients ICT services play a significant role in their core business operations. Our clients are the leading ICT service providers, public organisations, large international businesses as well as locally operating small and medium sized companies. The foundation of our operations is formed from the best practices of service management. ITIL®, PRINCE2®, PRINCE2 Agile®, COBIT® and others offer a frame of reference and standards of globally tested and recognised operation models. With the aid of best practices services are managed as core business processes both efficiently and effectively. ITIL®, PRINCE2 Agile® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The SwirlTM is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Wakaru Oy is an Accredited Training Organisation for ITIL®, PRINCE2 Agile® and PRINCE2®.