Lyann Church

Lyann Church is an experienced professional with a solid background in management, customer service, and healthcare. Currently serving at Reynolds American Inc. since April 2017, Lyann has held various leadership roles, including Lead Manager of Learning & Development and Marketing Materials. Concurrently, Lyann has been a Patient Registration Specialist at Wake Forest Baptist Health since May 2019. Prior experience includes a significant tenure at BCBSNC, starting as an Appeal Analyst and advancing to Appeal Lead, where responsibilities encompassed quality audits, training, and project leadership. Lyann's early career at Duke University Health System involved patient testing and clinic operations, contributing to a robust skill set in administrative support and healthcare service. Lyann graduated with a Bachelor of Arts in Sociology from Winston-Salem State University in 2011.