MA

Michael Amazon

Manager IT Service Operations Center- Desktop Support at Wake Forest School of Medicine

Michael Amazon has extensive experience in IT management at Wake Forest Baptist Health, where responsibilities have included the creation of a Tier II Desktop Support Team, leading a group of Application Analysts and Developers, and managing daily operations and stakeholder communications across various healthcare sites. Michael's roles have consistently focused on enhancing IT services and client satisfaction, with previous positions including Senior Network Systems Analyst and Information Systems Technician. Prior experience as Associate Director of Recruiting at Peak Audit, Inc. involved client relationship management and candidate recruitment. Michael holds a Bachelor's Degree in Criminal Justice from East Carolina University and a diploma in Information Technology and Services from ECPI University.

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