Kathleen Petitt has a diverse work experience in client relations and customer service. Kathleen has worked at Wakefield since 2022, first as the Director of Client Success and then as the Senior Director of Client Relations. In these roles, they were responsible for ensuring client satisfaction and success in debt collection services.
Prior to Wakefield, Kathleen worked at Choice Recovery from 2013 to 2022. Kathleen held multiple positions, including Vice President of Client Relations and Director of Client Relations. In these roles, they managed relationships with clients across the country, ensuring high levels of customer service and resolving any issues. Kathleen also played a key role in increasing the overall client business for the company.
Before Choice Recovery, Kathleen worked at FFCC First Federal Credit Control from 2007 to 2013. Kathleen started as a Client Specialist, providing excellent customer service and building relationships with clients. Kathleen later became a Client Manager, focusing on managing relationships with top-tier clients and increasing the company's client base.
Throughout their career, Kathleen has demonstrated a strong commitment to client satisfaction and business growth.
Kathleen Petitt earned their Bachelor's Degree in Psychology from The Ohio State University, where they studied from 2003 to 2007.
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