We are Wales & West Utilities, your gas emergency and pipeline service. 

Everyday our skilled and dedicated team do their very best to keep our 7.5 million customers safe and warm, with a gas supply they can rely on and a level of service they can trust.

We don’t sell gas, instead we use our 35,000 kilometre network of pipes to transport gas to homes and businesses across Wales and the south west of England.

Connecting new customers, maintaining our gas network and responding to gas emergencies is all in day’s work, 24 hours a day, seven days a week, 365 days a year.

It’s a vital service, and one we are very proud to deliver.

Utilities

Wales & West Utilities

Graham Edwards

Richard Jenkins Cciso

Christopher J.

Martin Cook

Debra Webb Cmiia

Bethan Jones

Matthew Hindle

Rob Long

The Operations team at Wales & West Utilities is responsible for maintaining and optimizing the performance of our 35,000-kilometre gas network. They ensure the safe and reliable transport of gas to homes and businesses, manage the connection of new customers, and respond promptly to gas emergencies. Their dedication is crucial to providing consistent and trustworthy service to our 7.5 million customers across Wales and the south west of England, 24/7, year-round.

Operations

Management and Strategy

Engineering Team

Analysts Team

Operations

About

Team members

Other teams at Wales & West Utilities

Management and Strategy

Engineering Team

Analysts Team