We are Wales & West Utilities, your gas emergency and pipeline service. 

Everyday our skilled and dedicated team do their very best to keep our 7.5 million customers safe and warm, with a gas supply they can rely on and a level of service they can trust.

We don’t sell gas, instead we use our 35,000 kilometre network of pipes to transport gas to homes and businesses across Wales and the south west of England.

Connecting new customers, maintaining our gas network and responding to gas emergencies is all in day’s work, 24 hours a day, seven days a week, 365 days a year.

It’s a vital service, and one we are very proud to deliver.

Utilities

Wales & West Utilities

Graham Edwards

Richard Jenkins Cciso

Christopher J.

Martin Cook

Debra Webb Cmiia

Bethan Jones

Matthew Hindle

Rob Long

The Support and Assistance team at Wales & West Utilities provides essential services that ensure the seamless operation of the company's daily activities. This team encompasses various roles, including metering, HR, IT, occupational health, learning & development, community engagement, and project management, all working in tandem to maintain the efficiency and safety of the gas network, support employees, and enhance customer relations. They play a crucial role in supporting both internal functions and external services to keep the gas supply reliable and customers satisfied.

Support and Assistance

Management and Strategy

Engineering Team

Analysts Team

Support and Assistance

About

Team members

Other teams at Wales & West Utilities

Management and Strategy

Engineering Team

Analysts Team