Joy Adiv

Joy Adiv has extensive experience in customer success management, currently serving as Manager of Customer Success at WalkMe™ since October 2018, where previous roles included Senior Account/Customer Success Manager and Account/Customer Success Manager. Prior to WalkMe™, Joy worked at Clicktale from July 2016 to October 2018 as a Customer Success Manager, contributing to the understanding of customer behavior through its enterprise-class experience management platform. Earlier experience includes a Technical Support Engineer position at IBM and a Customer Service Superuser role at Smiths Medical. Joy holds a Bachelor’s Degree in Communications with a specialization in Interactive Media and a minor in Entrepreneurship from Reichman University, along with a Handelsdiplom Kauffrau from KV Business Zürich.