Shwan Mahmoud

Shwan Mahmoud is an experienced IT professional currently serving as an IT Service Management Specialist at Wallenius Wilhelmsen Ocean & Solutions since September 2019. Prior to this role, Shwan worked as a Service Component Manager at Region Stockholm and an IT Service Management Analyst at Idenet. Shwan has a solid background in IT infrastructure, having served as a Senior Infrastructure Engineer at Idenet and an IT Responsible at MSF, focusing on network and service delivery. Earlier career milestones include serving as a Service and Technology Manager at The Associated Press, Head of Helpdesk and Customer Support at ServiceSat International, and GSM Network Switching System Engineer at AsiaCell Telecommunications. Shwan's educational qualifications include degrees in information security and cloud computing from various institutions, complemented by additional training in IT security and Azure technologies.