Lemor Koblenz-BenEzra

Senior Customer Success Manager at Walnut

Lemor Koblenz-BenEzra has extensive experience in customer success and account management roles. Currently, they are working as a Senior Customer Success Manager at Walnut since June 2022. Prior to that, from June 2021 to June 2022, they worked as an Enterprise Account Manager at Riskified.

Before joining Riskified, Lemor worked at Yotpo for four years from July 2017 to May 2021. During their time at Yotpo, they served as a Client Success Manager and was responsible for building and maintaining relationships with SMB and Mid-Market e-commerce clients. Lemor demonstrated the value of Yotpo solutions by successfully renewing customer contracts, growing their portfolio, and generating new revenue. Lemor also led knowledge sharing efforts between different departments of the company.

From February 2016 to July 2017, Lemor worked as a Customer Success Manager at Wibbitz. Their role involved managing and developing relationships with existing customers, assisting in platform onboarding, and creating CRM and knowledgebase systems.

Prior to Wibbitz, Lemor had experience working at Wix.com as a Premium Customer Solutions representative from March 2015 to February 2016. Lemor provided technical support to premium users, achieved team goals, and served as a subject-matter expert for relevant products.

Lemor's earlier experience includes working as a Sales Operations Manager at JFrog Ltd from April 2013 to January 2015, serving in various roles at the Israel Ministry of Defense from January 2008 to January 2014, working as a Translator at QT-Translation & Localization from June 2012 to April 2013, being part of the Sampling Team at Red Bull Israel from July 2006 to July 2007, and serving in the Intelligence Corps. at IDF from July 2004 to July 2006.

Lemor Koblenz-BenEzra began their education in 2009 at Tel Aviv University, where they pursued a Bachelor of Arts (B.A.) degree in Psychology and American/United States Studies. Lemor completed their studies in these fields in 2011. In 2012, they enrolled at Gishot, a Training and Coaching company for excellence, where they obtained a Diploma in Group Facilitators Training in 2013. Additionally, Lemor completed a Diploma in Translation at Tel Aviv University from 2011 to 2012.

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Previous companies

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Timeline

  • Senior Customer Success Manager

    June, 2022 - present

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