Ginell Narvaiz is an experienced professional with a diverse background in customer experience management, operations, and the entertainment industry. Currently serving as an Associate Manager at Warby Parker since January 2018, Ginell has played a key role in expanding the customer experience department in Las Vegas, overseeing the opening of a new office and successfully mentoring team members. Previous roles include various positions at Massage Envy, where Ginell managed clinic operations and improved customer service processes, and multiple positions in artist management and merchandise, demonstrating strong leadership and organizational skills. Ginell holds a Bachelor of Science in Business from Ferris State University, focusing on Music Industry Management and Special Event Planning, as well as a Massage Certificate.
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