Maricel Ronquillo

Maricel Ronquillo is an experienced IT professional with a robust background in user support and service desk administration. Currently serving as a User Support Analyst at The Warehouse Group since June 2015, Maricel provides first-level support to internal users and after-hours on-call support. Prior experience includes roles as a Service Desk Administrator at Jobline Consultancy Pte Ltd, where Maricel ensured timely and accurate dissemination of IT reports, and as an IT - Infrastructure & Operations Executive at Resorts World Sentosa, focusing on quality assurance of IT tickets. Maricel's career began at AOL, where responsibilities included coordinating the establishment of a global helpdesk office. Maricel holds a Bachelor of Science degree in Electronics and Communications Engineering from Holy Angel University.