Brooke Prentice

Customer Success Manager

Brooke Prentice is an experienced professional in customer success and non-profit leadership. Currently serving as a Customer Success Manager at Warmly since June 2025, Brooke has also contributed as a Board Member for Sophie's Gift, a non-profit organization dedicated to funding veterinary expenses for families in need. Previously, Brooke held the position of Enterprise Customer Success Manager at Orum and worked in various customer success roles at DiscoverOrg and Built By BiTS. Early career experience includes serving as a Behavioral Health Technician at The Recovery Village, focusing on patient care during treatment. Brooke holds a Bachelor's degree in Sociology from Washington State University Vancouver and has prior education from the University of Washington Bothell.

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