Thomas Johnston-Smith is an accomplished consultant with extensive experience in various roles within multiple organizations. Currently serving as a Consultant at Warn since November 2020, Thomas has earned the Warn + Co Customer Excellence Award multiple times, reflecting a strong commitment to customer service and operational excellence. Previous positions at Warn included Consulting Analyst, Analyst, and Trainee Analyst, with recognition for outstanding performance at each level. Prior to Warn, Thomas held roles such as Interim Operations Manager at Avado and Business Analyst Intern at Digital Banking Direct, alongside a supervisory position at RTN Group. Thomas began the professional journey as an Accounting and Business Advisory Associate at RSM UK and has also worked as a Customer Service Assistant at Marks and Spencer and an intern at Notion and EY. Academically, Thomas holds a BA (Hons) in Business and Management from the University of Exeter.
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