Warn
Thomas Johnston-Smith is an accomplished consultant with extensive experience in various roles within multiple organizations. Currently serving as a Consultant at Warn since November 2020, Thomas has earned the Warn + Co Customer Excellence Award multiple times, reflecting a strong commitment to customer service and operational excellence. Previous positions at Warn included Consulting Analyst, Analyst, and Trainee Analyst, with recognition for outstanding performance at each level. Prior to Warn, Thomas held roles such as Interim Operations Manager at Avado and Business Analyst Intern at Digital Banking Direct, alongside a supervisory position at RTN Group. Thomas began the professional journey as an Accounting and Business Advisory Associate at RSM UK and has also worked as a Customer Service Assistant at Marks and Spencer and an intern at Notion and EY. Academically, Thomas holds a BA (Hons) in Business and Management from the University of Exeter.
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Warn
Warn specialises in creating and transforming businesses. Warn helps clients bridge the gap between strategy and implementation, by working with their teams to turn clients’ visions and theory into something practical and tangible. We are used to supporting the driving of change in large, networked organisations, with high levels of complexity and regulation. Our experienced leaders and experts can help where you need someone to step in to existing teams to bring structure and make things happen, or simply need a safe pair of hands. Our main offerings to clients are: (i) Creating and transforming business operations: we support clients to design, build and implement supporting services across their operations, ranging from core activities (e.g. Sales, Analytics, Marketing and Medical) to areas such as IT, HR and Finance. (ii) Designing operating models: we support clients to design new operating models or re-think the existing model, to ensure that people, organisation, processes, technology and data are aligned to meeting business strategy. (iii) Broader leadership support and advisory: we enable our clients to achieve success by providing interim leadership, programme management, PMO support and change management. Why choose Warn? + Experience and expertise: our people set us apart; each with deep expertise, specialist skills and leadership Outcomes focus: we make things happen and see things through, providing structure to projects + Low maintenance: we recognise that time is precious; we aim to be ‘low touch’, to maximise effective use of time with clients and to minimise overheads + True partnership: we think the best way to work is as a part of your team, and tailor our support to your needs, rather pushing a cookie-cutter approach + Responsiveness and adaptability: we are a small, focused team that can respond quickly to our clients’ changing needs and adapt to new circumstances