Andrew Villamor

Business Intelligence Analyst at Washmen

Andrew Villamor has a wealth of work experience, beginning in 2008 as a Storekeeper cum Inventory Controller at IRIDIA Inspection and Testing Corporation. In 2010, they moved to TELETECH as a Customer Service Representative/Collection Sales. In 2012, they became a Rigger at Middle East Dredging Company- MEDCO. In 2014, they worked as a Medical Insurance Specialist at Convergys Philippines and a Sales/Collection Representative - Collections Agent at AFNI Philippines. In 2016, they began working at Concentrix as a Loan Servicing Specialist and at Washmen as a Business Intelligence Analyst and a Customer Service Team Lead, where they receive and resolves escalation level calls from representatives and clients, establishes new processes and procedures, and coordinates with other departments throughout the organization on special projects.

Andrew Villamor attended the Technological University of the Philippines - Manila from 2005 to 2008, where they obtained a degree in Civil Engineering Technology. Andrew's field of study was Civil Engineering Technology/Technician.

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Timeline

  • Business Intelligence Analyst

    March, 2022 - present

  • Customer Service Team Lead

    November, 2016